ASchroder.com SMTP Pro Self-test results
Testing outbound connectivity to Server:
Using SMTP configuration options
Connection to Host SMTP server successful.
Sending test email to your contact form address someemail@gmail.com:
Test email was sent successfully.
Contact Form test email did not use SMTPPro to send.
Testing failed, please review the reported problems and if you need further help visit ASchroder.com to contact me.

Am I missing settings?

For anyone on a VPS server suddenly getting “535 Incorrect authentication data” error, it is caused by the automatic WHM upgrade which changed one of the server email settings.

So, if you are on a VPS server using SMTP Pro and suddenly all outgoing emails stop working, here is one possible issue to check for:

1) Login to WHM
2) Under Server Configuration, select Tweak Settings
3) Click on the Mail tab
4) Scroll down to “Restrict outgoing SMTP to root, exim, and mailman (FKA SMTP Tweak)” and make sure it’s set to “OFF”
5) Scroll to the bottom of the page and click Save

Hope this helps someone with similar setup!
Peter

We are experiencing an issue with confirmation emails being classed as spam by a number of email clients like… Hotmail.

Some of the emails are found in the “Spam” folders but frustratingly, many are not and are not ever received by the customer.

A number of forums are suggesting this extension as a possible fix but we have had this installed for a long time and have been very, very happy with its functionality.

Sadly, this situation has us stumped… Would you have any ideas on a possible resolve?

Thanks in advance

I thought that I got working the extension because it sends the test email correctly, but all the other emails are not being sent (like registration one).
I’ve checked all that came to my mind and ran out of ideas.
Do you know what might be wrong?

Thanks.
Rodrigo.

ASchroder.com SMTP Pro Self-test results
Testing outbound connectivity to Server:
Using SMTP configuration options
Connection to Host SMTP server successful.
Sending test email to your contact form address chris.p.heron@googlemail.com:
Test email was sent successfully.
Contact Form test email did not use SMTPPro to send.
Testing failed, please review the reported problems and if you need further help visit ASchroder.com to contact me.

I have confirmed this error message by trying to manually submit the contact form and I get “Unable to submit your request. Please, try again later”

Am I missing settings?

I’ve installed 1.4.3 on a Magento 1.5.0.1 version.
Although the extension is working ok, I cannot access the email log: I get an 404 error page. The url looks like this: https://www.domain.nl/index.php/admin/smtppro/log/index/key/d5cfab326f7c998a31dacf313a91d37c/

Any idea?

Anyone know why?

(Magento 1.3)